topics
Frequently Asked Questions
What are Coris modules?
Coris currently manufactures six modules (or devices): Extreme Temperature Sensor (ETS), Multi-Sensor Module (MSM), Internet-Controlled Thermostat (ICT), Outlet Module with Metering (OMM), and Wireless Lighting Control (WLC). They all communicate regularly with Coris servers.
How do Coris modules communicate with the servers?
Each Coris module includes a wireless chip that automatically starts communicating with other nearby Coris modules, forming a mesh network. The Coris Gateway module provides the link between the modules in the local wireless mesh network and the Coris servers via the Gateway's Internet connection.
basics
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installation
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Do I have to configure Coris modules?
No, as soon as they are powered on, they automatically form a local wireless mesh network, find a local Gateway, and start communicating with Coris servers.
Is there a limit to the number of Coris modules I can install?
No. Up to 35 Coris modules can share one Coris Gateway, and there is no limit to the number of Gateway modules that can be active at any installation site.
Once I have a system in place, can I expand it?
Yes, additional modules can be added at any time.
Do the modules require regular maintenance, calibration, or recharging?
No, the modules are powered by a standard wall outlet and do not require batteries, maintenance, or calibration.
Is there a warranty on Coris products and services?
Yes, three years of comprehensive coverage.
How frequently is information collected and sent to the cloud?
The Gateway gathers sensor information from all the local Coris modules and passes it on to the Coris servers several times per minute.
Do I need a dedicated IP address for each Coris module?
No, Coris modules create their own mesh network and communicate to the Coris servers via the Gateway module, which uses DHCP to obtain an IP address.
Will I need to re-register my modules when Wi-Fi passwords change or equipment is upgraded?
No, Coris does not use Wi-Fi.
What happens if my Internet or electricity goes down?
Coris servers can alert you via text, email, or phone call when communication loss occurs.
Do we need a dedicated server or other device for this system?
No, the system is cloud-based so any Internet-enabled computer or mobile device can be used to view and manage the system. No need to download any programs either.
Where is my data stored and how long is it available?
All data is stored in a cloud-based, redundant system in multiple secure data centers. Your data is available to you forever.
IT & security
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alerts & monitoring
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How quickly will I be notified if one of my alerts is triggered?
Alerts can be set up with a user-defined delay—15 minutes is the default.
Can alerts be sent to multiple people for the same problem?
Yes, you can define alerts and recipients any way you choose.
What components are required for monitoring temperature?
Minimally, two components are needed to monitor temperature: one sensor module determined by what you want to monitor and one Gateway module which provides the conduit through which all Coris modules communicate with the secure network. See next question.
What temperature range can I monitor?
We offer two main types of temperatures sensors, covering a range of -250°C to +250°C.
What can I monitor beyond temperature?
There is an expanding family of Coris sensors: temperature, humidity, water/flood, motion/occupancy, and closed loop (for monitoring open doors or external alarms). You can also monitor electrical usage with the Coris Outlet Module with Metering.
For more info, call us at 212-710-2973 or email info[at]corisecs[dot]com
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